Contact
Tell us what is not working
One line is enough to start. We will come back with the questions that matter, not a brochure.
Reach us directly
- WhatsApp+971 52 860 4455Fastest route. Usually answered the same working day.
- Phone+971 52 860 4455Monday to Friday, 9:00 AM – 6:00 PM (GST)
- Emailinfo@faceela.comFor documents, RFPs and anything with attachments.
Where we are
Three offices. Dubai answers first — the other two are the same team on the same projects.
Dubai
Head office
Office 3101, Prime Tower, Business Bay
United Arab EmiratesRiyadh
Saudi Arabia
King Fahd Road
Saudi ArabiaCairo
Delivery and engineering
The GrEEK Campus, Downtown
Egypt
Monday to Friday, 9:00 AM – 6:00 PM (GST)
Questions
What people ask us first
What does Faceela actually do?
We audit why your business systems are not giving you numbers you can trust, then implement and govern the systems that fix it. In practice that means system audits, ERP and Odoo implementation, IT governance, custom software where nothing off the shelf fits, and process automation.
How quickly can we start?
A first call usually happens within one business day of you messaging us on WhatsApp. A diagnosis engagement typically starts within two to three weeks, depending on how much of your team we need access to.
Do you only work with Odoo?
No. We have deep Odoo expertise and it is often the right answer for mid-sized operations in this region, but we are vendor neutral. If your existing system is fine and the problem is the process around it, we will tell you that instead of selling you a migration.
Which industries do you know well?
Construction and contracting, manufacturing, trading and distribution, and professional services. These are the sectors where project costing, retention, variation orders and multi-company structures break generic implementations.
Where are you based, and do you work outside the UAE?
Our office is in Business Bay, Dubai. We deliver across the UAE and the wider GCC, including Saudi Arabia, Qatar and Oman, in Arabic and English.
What does an engagement cost?
It depends entirely on scope, and we will not pretend otherwise on a website. What we can commit to is that you get a written diagnosis and a fixed scope with a fixed price before you commit to any delivery work.
