Industries
Your problem is not that you need software
It is that the shortage was found on cutting day, the variation was never billed, the mould is running at half its cavities, or the real margin on a project arrives two years late. Find your industry below and see whether we describe your week accurately.
Manufacturing
5 industries
Joinery, steel and fabrication
Engineer-to-order wood and metal, where every job is a drawing, a survey and a variation list.
The shortage is discovered on cutting day. The board is on the saw, the hinge is not in the store, and the imported one is four weeks out.
Plastics — injection and blow moulding
Injection and blow moulding, where the mould is the asset, the machine is the constraint and the cost is in the cavity count.
The mould has run at four of its eight cavities since March. The routing still says eight.
Cable and wire manufacturing
Drawing, stranding, insulation and armouring — where the raw material is a traded commodity and the unit of sale is not the unit of purchase.
The quotation went out on Monday. The copper for it was bought on Thursday, at a different number.
Food manufacturing and retail
A factory and the shops it feeds, usually running on two systems and a spreadsheet that reconciles them.
The shop's sales and the factory's production are reconciled at month end, by hand.
Textiles, furnishing and interiors
Manufacturing, showrooms and project work, usually across more than one country and more than one brand.
Every new branch is set up the way whoever set it up preferred.
Projects and property
2 industries
Contracting and construction
Main contracting, MEP and fit-out, where the margin is decided by the paperwork and confirmed two years late.
The real margin on a project is known after the final account is settled.
Real estate and leasing
Units, leases and the department accountable for them — usually managed in three different places.
Renewals are chased when the tenant calls, or when the contract has already lapsed.
Trade and services
5 industries
Medical devices and regulated distribution
Manufacturing in one country and selling in several others, under registration regimes that differ in every one.
Every entity closes its own books and the group position is assembled afterwards.
Professional and business services
Firms whose product is other people's paperwork, usually with no system tracking their own.
Work is tracked per document, in folders, rather than per engagement.
Healthcare and clinics
Licensed clinics and polyclinic groups whose revenue arrives from a payer, weeks after the patient left.
Coding is checked against today's code list rather than against the date of the visit.
Logistics, warehousing and freight
Operators who store, move or clear other people's goods — and then have to invoice for it.
Work is picked off a list rather than dispatched to a person.
Trading and distribution
Importers and distributors, where the price you agreed and the cost you carry are separated by six weeks and eleven documents.
The item cost in the system is the supplier's invoice price, because that was the only number that had arrived when the goods were received.
Industries
Your industry is not on the list
Then tell us what breaks in it. We have never started an engagement by knowing an industry better than the person running the business — we start by asking where the money goes and listening carefully.
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