ERP & IT governance consulting — Dubai
Your systems are not the problem.Nobody governing them is.
We audit why your systems produce numbers you cannot trust, then implement and govern the ones that hold. Independent, vendor neutral, and answerable for the result.
Or leave your numberStock on hand, close of last month
An illustration of the first symptom below, not a client's data.
- Founded
- 2015
- People across three offices
- 43
- Based in
- Dubai
Companies whose systems we run
- Silvertex
- Hanwha Group
- DiamondLines
- MS Plus
- Konafa Cafe
- Bonza
- Trans Emirates
- Paperless
- Bluespark MEP
- Platinum Contracting
- Onesta
- See what was built
Sound familiar?
You do not have a software problem. You have a system chaos problem.
Every company we audit arrives with a different complaint and the same root cause: systems that were installed but never governed.
Somebody then spends days deciding which of the three is real, and the decision goes to whichever version was argued for best rather than to whichever is right. That reconciliation never appears on a budget line, so nobody has ever seen what it costs — and it does not stop.
Put a number on it6 inputs · 2 minThe spreadsheets are not the failure. They are where the work went when the system asked for something the company could not give it — almost always a process nobody had ever written down. What you have now is a second system to maintain, not a first.
Score the readiness honestly10 questions · 4 minNothing is wrong with approving on WhatsApp. What is wrong is that the approval and the record of it are now two separate objects and only one of them can be audited. The re-typing is where the three different numbers above are born.
Nine questions on the first ninety days9 questions · 4 minThe customisations are not the obstacle. The missing record of why each one was written is — and every year the upgrade is deferred is a year of security fixes not taken and a year further from any supported version.
What an IT governance audit coversService
Why Faceela
Independent, and we say so out loud
We are not a reseller with a quota. If the honest answer is that you should fix your process and keep the system you have, that is the answer you get.
- Vendor neutral — we recommend the system, not the commission
- Deep Odoo and ERP expertise for construction, manufacturing and trading
- Arabic and English delivery, built for UAE and GCC compliance
- A written diagnosis before any proposal
“Curing System Chaos” is not a slogan we chose for the website. It is the only thing we sell.
The situation they came to us with
A group with its own brands in five Gulf markets, opening branches faster than any one system could be made to follow them.
- Branches set up and maintained — Silvertex
- 9+
- Units managed on the system — Trans Emirates
- 5,000+
- Projects run through it — Paperless
- 1,500+
- Of their clients delivered with us — MS Plus
- 30+
What we do
Seven ways in. One standard of work.
Most clients start with an audit and end up somewhere on this list. You can also start wherever you already know it hurts.
ERP Implementation
A system your team actually uses, scoped against how the business really runs.
Odoo Implementation
Odoo scoped, configured and localised for UAE compliance, without the custom-code trap.
IT Governance & Audit
An independent read on your systems, your data quality and where the money leaks.
Digital Transformation
A sequenced programme tied to operating decisions, not to a software shopping list.
Custom Software
The one workflow that makes you different, built properly and integrated with the rest.
AI Governance (ISO/IEC 42001)
An AI management system you can show a procurement committee, aligned to ISO/IEC 42001.
Process Automation
Fix the process first, then remove the manual steps that were never adding anything.
Your floor
Which of these buildings is yours?
None of these pages is written from a product sheet. Each one is the version of the problem we have met on that floor, in the words used there. Pick the one that sounds like your week.
Joinery, steel and fabrication
Engineer-to-order wood and metal, where every job is a drawing, a survey and a variation list.
Plastics — injection and blow moulding
Injection and blow moulding, where the mould is the asset, the machine is the constraint and the cost is in the cavity count.
Contracting and construction
Main contracting, MEP and fit-out, where the margin is decided by the paperwork and confirmed two years late.
Cable and wire manufacturing
Drawing, stranding, insulation and armouring — where the raw material is a traded commodity and the unit of sale is not the unit of purchase.
Food manufacturing and retail
A factory and the shops it feeds, usually running on two systems and a spreadsheet that reconciles them.
Textiles, furnishing and interiors
Manufacturing, showrooms and project work, usually across more than one country and more than one brand.
Medical devices and regulated distribution
Manufacturing in one country and selling in several others, under registration regimes that differ in every one.
Real estate and leasing
Units, leases and the department accountable for them — usually managed in three different places.
Professional and business services
Firms whose product is other people's paperwork, usually with no system tracking their own.
Next step
Book a system audit
Send us one line about what is not working. On the first call we will tell you whether it is a system problem, a process problem or a governance problem — and which one to fix first.
Monday to Friday, 9:00 AM – 6:00 PM (GST)
Prefer we call you?
Leave your WhatsApp number and we will reach out.