Privacy policy

This policy explains what Faceela Technologies does with the information you send us through this website. It is short because we collect very little.

What we collect

If you submit the callback form, we receive your name, your WhatsApp number, and optionally your company, email address and a description of your problem. If you contact us on WhatsApp, we receive whatever your WhatsApp profile shows and the messages you send.

If you complete one of our assessment tools, we receive the answers you selected and the result they produced. Those answers describe your own systems — budget posture, governance gaps, compliance readiness — so we want to be explicit that they reach us rather than staying in your browser.

Measurement and advertising

We use Google Tag Manager, which loads Google Analytics and Google Ads measurement. These set cookies and record which pages you viewed, which site or advertisement sent you here, and whether you clicked a WhatsApp, phone or email link or submitted the form. We use it to learn which of our pages are useful and whether our advertising is worth its cost.

We do not sell this data, and we do not build advertising profiles of you for anyone else. You can block it with any standard browser setting or content blocker, and the site works normally without it.

Why we collect it

To reply to you and, if we work together, to run the engagement. That is the only reason. We do not add you to a newsletter, and we do not sell, rent or share your details with anyone for their own marketing.

How long we keep it

Enquiries that do not become engagements are deleted within 24 months. Records related to an actual engagement are kept as long as UAE commercial and tax law requires.

Your choices

You can ask us to send you a copy of what we hold about you, correct it, or delete it. Email info@faceela.com and we will act on it.

Third parties

What you send us through the form or an assessment tool is stored in our own Odoo CRM, which is where our team works on it. Messages sent through WhatsApp are processed by Meta under their own terms. This site is hosted on Vercel, whose servers process the request data needed to serve pages to you. Measurement is processed by Google as described above. These providers operate outside the UAE, so your data is transferred and stored abroad.

Contact

Faceela Technologies
Office 3101, Prime Tower, Business Bay
Dubai, United Arab Emirates
info@faceela.com